Simple process

How Chowpool works

Group buys direct from ID-verified farmers and traders. Your money is protected until you're satisfied with what you receive.

For buyers

Buy groceries in 4 steps

Step 1

Browse verified listings

Find groceries near you — fresh produce, meat, pantry staples and more. Every seller is ID-verified before they can list. Filter by category, state, halal, or delivery availability.

Step 2

Pay securely via Paystack

Choose your quantity and pay by card, bank transfer or USSD. Your funds go into escrow — they're held safely and only released to the seller after you confirm receipt.

Step 3

Receive your pickup PIN

Once the group buy reaches its minimum quantity and is confirmed, you'll receive a 4-digit PIN by SMS. Bring it to pickup or share your delivery address if the seller offers delivery.

Step 4

Confirm and rate

When you collect your order, confirm delivery in the app. This releases the escrow payment to the seller. Leave a star rating and optional photo to help future buyers.

For sellers

Sell to a ready-made group of buyers

Step 1

Apply as a seller

Submit your ID (NIN, Voter's Card, Driver's License or Passport) and bank account details. First-time sellers are reviewed by our team — approval usually takes under 48 hours.

Step 2

Create a listing

Set your item, quantity, price per unit, pickup date and location. Add photos and quality details (halal, organic, live/frozen, etc.). Your first listing is reviewed before going live.

Step 3

Buyers join your group buy

Once your listing is active, buyers pay in and the group buy fills up. You'll see each order in your dashboard. Once the minimum is met, the listing is confirmed automatically.

Step 4

Fulfill and get paid

On pickup day, verify each buyer's PIN in the app. Once all buyers confirm delivery, the escrow is released to your bank account. Offer delivery to earn extra on top.

Built for trust

How we protect every transaction

ID-verified sellers

We check NIN, Voter's Card, Passport or Driver's License for every seller before they can list. CAC certificates for registered businesses.

Escrow protection

Paystack holds your payment. It only moves to the seller after you confirm receipt. If the minimum isn't met, you get a full refund automatically.

Real reviews with photo evidence

Every review comes from a verified buyer who actually completed an order. Photo evidence is encouraged — no fake reviews.

Dispute resolution

If something is wrong — wrong item, short quantity, no-show — raise a dispute in the app. Our team reviews evidence and resolves within 72 hours.

Still have questions?